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Cannot Parse The Client Information Buffer

did it respond correctly? (you have to get the service responding it is from data protector inet service) 0 Kudos Reply Luc Minnaert Respected Contributor [Founder] Options Mark as New Bookmark I have been working with a level 2 or 3 HP tech in Atlanta, Ga. Note that the firewall needs to be configured separately and that the specified range does not affect the Inet listen port. If anyone can help it would be most appreciated.regardsSteve Dodd 0 Kudos Reply All Forum Topics Previous Topic Next Topic 9 REPLIES Joseph T. weblink

Makes sure things look correct.Also test both ways doing from client You could be getting blocked or host resolution is not right.HTH 0 Kudos Reply Mark Slay Advisor Options Mark as Shoemaker Occasional Visitor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-03-2006 03:03 AM ‎02-03-2006 03:03 AM Re: DP 5.5 I can run a ftp and telnet session ok using either telnet/ftp from the command line and from Exceed.I think I need to look deeper into what is or not going Also check the /etc/opt/omni/server/cell file and ensure the windows client is listed. https://community.hpe.com/t5/Data-Protector-Practitioners/quot-Internal-Error-Cannot-parse-the-client-information-buffer/td-p/4559021

The client is Windows 2000. 0 Kudos Reply Scott McIntosh_2 Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate The host information cannot be added/updated in the Cell Manager config file.Regards Steve 0 Kudos Reply Dan Maul Trusted Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed This option is typically set to enable the administration of a cell through a firewall.

I'm having the same issue. Host connectivity from Master and client with port 55552. When the backup is executed from physical node is success executed.When the passive databases are in the same server that virtual node assigned backup is executed with success.Thanks 0 Kudos Reply I am able to use the GUI on the client to login to DP.If I try to check the clients installation using the GUI I get the following :Normal] Starting installation

Routing... Wyckoff Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-05-2006 08:12 AM ‎01-05-2006 08:12 AM Re: DP Check the hostname of each server both ways.Backup server to client and client to backup server. Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking

By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking the nastiest of scenarios here, because I have no real good advice... You may need to add the cell server in the /etc/hosts file on the client.

And please post some more data about DP and OS'es before asking more questions.. 0 Kudos Reply Scott McIntosh_2 Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS https://community.hpe.com/t5/Data-Protector-Practitioners/DataProtector-5-5-question/td-p/3505121 Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking Have you a technical justification for this solution? 0 Kudos Reply JBasilio Honored Contributor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking

I am seeing same issue but on DP 6.00 0 Kudos Reply ThierryT Super Advisor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a have a peek at these guys the DNS rsolution on both servers were successful.2. Go to Solution. 0 Kudos All Forum Topics Previous Topic Next Topic 11 REPLIES MMontesanto Occasional Advisor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to It is possible to define a port range for all Data Protector processes on a specific system, as well as to define a port range for a specific Data Protector agent

It was very helpful.Issue was caused by worng Data Protector version. In this moment all tests are successfully.But, why we need turn off Windows Firewall andenable IPV6? After successfully uninstalling the Data Protector version on the client using MS clean up utility (mscuui2.exe)I was able to successfully deployed the Disk Agent using the Data Protector Manager GUI.All is check over here Every Data Protector system accepts connections on port 5555 by default.

Is the IP hardwired in a hosts file somewhere (for example the UX cell server?)2. Uninstall the wrong version on the client and was able to deploy the correct one from the cell manager to get backup working on the client server 0 Kudos Reply The You can't do client management operations without an installation server of the same platform (Windows vs.

Firewalling-You can't hit inet, but inet is running, this is usually a firewall issue.-Make sure inet really is running.

The test works both ways from cell to client and client to cell. when trying to telnet from cell manager to client on port 5555 it was unsuccessful.Upon closer examination I recognised that the version of the Data Protector installed on the client was What OS is the client?So the cell manager, the GUI you are using, and the client you are checking are all 5.5?Thanks,ScottHP Support 0 Kudos Reply Jim Booker Advisor Options Mark By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner

Note that the firewall needs to be configured separately and that the specified range does not affect the Inet listen port. On the PC do a telnet to loopback 5555, and see that it responds.telnet 127.0.0.1 55553. Is it using DHCP? this content changes in name resolution / ip address-your client is a notebook?

I have a few clients that I've had to edit the \etc\hosts file and add the cell server and all was well. Now change file type to all and click on hosts. and he told me to do that telnet test before I placed this in the forums. Community Data Protector Practitioners Forum CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches

Skip to ContentSkip to FooterSolutions Transform to a Hybrid Infrastructure Protect Your Digital Enterprise Empower the Data-Driven Organization Enable Workplace Productivity Cloud Security Big Data Mobility Infrastructure Internet of Things Small Community Data Protector Practitioners Forum CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner can telnet from client to cell manager on port 5555.

If needed you can edit the line and make any correction needed. Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎03-23-2009 06:04 AM ‎03-23-2009 06:04 AM Re: DP 6.1 This problem has only recently started happening. Here's the error:[Critical] INTERNAL error: Cannot parse the client information buffer. 0 Kudos Reply All Forum Topics Previous Topic Next Topic 5 REPLIES Scott McIntosh_2 Honored Contributor [Founder] Options Mark as

It was already imported from a previous(5.1) version. The client had Data Protector A.06.10 while the cell manager was running Data Protector A.06.11. To enable Data Protector processes to communicate across a firewall, Data Protector allows you to limit the range of port numbers from which dynamically allocated ports are selected. try a tracert (win) / traceroute (ux) command and see how the route goes...tracert server.domain.comA succesful trace might look something like thisC:\>tracert myserverTracing route to myserver.company.com [10.1.233.14]over a maximum of 30

So is the clients in the CM hosts file.I get a response back from DP when i call telnet 127.0.0.1 5555. By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner I have not installed the 5.5 GUI on pc but I am runing with the 5.5 gui from my xserver. 0 Kudos Reply Karsten Hampe Advisor Options Mark as New Bookmark Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking

I checked the log files, but there are nothing from the last few days. By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner Im running HP-UX 11.11 as the cell manager and I have several windows 2000 systems. Port ranges are defined on a per-system base.