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Cannot Login To Epo 4.5

Make sure you add the extension (EPOAGENTMETA.zip), the key updater (AgentKeyUpdate.zip) and the installation package (MAA500WIN.zip) to ePO before performing the upgrade. It should look something like this (except obviously the ID):   [Id][Name][AuthURI][Admin][Disabled][Visible][Interactive][Removable][Editable][FullName][Email][PhoneNumber][Notes]  1  auth:ntlm?domain=&user= True False True True False True After adding the user, check if all services are running and try to log on. For more information, please contact your account manager. Error=The thread is not in background processing mode.2011-08-12 12:20:09 E #8420 NAIMSRV Failed to connect to the ePO server. have a peek here

Finally, if all else fails, below are instructions and the has in order to reset the admin password to 'admin'. Re: Can't Log in to EPO 4.5 Console - errors - urgent! Error=The thread is not in background processing mode.2011-08-12 12:19:19 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:19:19 E #8420 MCUPLOAD Failed to process the secure communication request. Check whether the Event Parser service is running and correct any problems if this is not the case. 2.

It is important to install these hotfixes according to the procedures described in the release notes. Error=The thread is not in background processing mode.2011-08-12 12:19:29 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:19:29 E #8420 MCUPLOAD Failed to process the secure communication request. Agent Handler is an application that is Internet-facing, however, on the inside it connects to the ePO server, and even directly to the SQL server. If you do not use Rogue System Detection, you may want to reconsider this, especially if you have systems that are not included in Active Directory (or that are not included

I have restarted the services multiple times.The dropdown box for Language on the login screen is empty (normally displays "english")Anyone have any ideas???These errors show on the login screen:-------------------------------------------------------DataChannel - Dependency Join Now For immediate help use Live now! In no particular order: 1. Rogue System Detection works by listening to broadcast (Layer 2) traffic.

The best advice I can give is to avoid the use of an Agent Handler in the DMZ altogether. 6. I glanced through the event viewer and didn't see anything about an unexpected reboot, but is there a way to check to see if the files are corrupt? This tool uses JavaScript and much of it will not work correctly without it enabled. Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password?

Some of the stories invite you to have a look behind the scenes and think along with us. If your page does not automatically refresh, please follow the link below: Support Home © 2003-2016 McAfee, Inc. Join the community Back I agree Powerful tools you need, all for free. Change end of URL to "Config" Example - https://ServerName:8443/core/config Can change password at bottom 3 Comments Mace hsc5775 Mar 19, 2013 at 07:45pm thx for this trick Mace Denis Kelley Mar

ePO 4.6 and 5.1 have a standard database snapshot task which is not enabled by default. After trying to update it, I kept getting notifications saying it was up to date. dhillona Dec 3, 2010 10:46 AM (in response to Brad_S) Hi Brad,I sent you a PM about the solution to this issue. But it clearly isn't — what's going on here? © Copyright 2006-2016 Spiceworks Inc.

smalldog Apr 22, 2010 2:01 AM (in response to Brad_S) Try this for your problems https://kc.mcafee.com/corporate/index?page=content&id=KB52600. http://scriptkeeper.net/cannot-login/cannot-login-to-ssp.html Login. All Places > Business > ePolicy Orchestrator (ePO) > Discussions Please enter a title. ServicePortal You do not have access to this page Please double check the URL or bookmark.
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First Name Please enter a first name Last Name Please enter a last name Email We will never share this with anyone. Promoted by Experts Exchange Engage with tech pros in our community with native advertising, as a Vendor Expert, and more. Re: Can't Log in to EPO 4.5 Console - errors - urgent! Check This Out Error=The thread is not in background processing mode.2011-08-12 12:18:58 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:18:58 E #8420 MCUPLOAD Failed to process the secure communication request.

When you visit our website, you agree this Dearbytes Products Services Blog News Meet DearBytes Vision Partners Customers Vacancies Contact Emergency (24/7) Alerts (0) Show all threats Products Services Blog News If that works: great! Like Show 0 Likes(0) Actions 3.

The Windows Authorization settings has no reference to the downed server.

Sometime between that time and 8am on Wed (today) something broke and I can no longer log in to the EPO console.I can connect to the database successfully from the core/config Error=The thread is not in background processing mode.2011-08-12 12:19:49 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:19:49 E #8420 MCUPLOAD Failed to process the secure communication request. Sailendra Pamidi Apr 22, 2010 8:07 AM (in response to Brad_S) At the minimum there should be a folder (under Server\Extensions\Installed\ComputerMgmt\) with version matching an entry in the OrionExtensions table of Get 1:1 Help Now Advertise Here Enjoyed your answer?

The ePO server connection is based on a global administrator account, and the SQL Server connection is based on a domain or SQL Server account with at least DB Owner rights Error=The thread is not in background processing mode.2011-08-12 12:18:18 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:18:18 E #8420 MCUPLOAD Failed to process the secure communication request. Or did someone change database settings/credentials? this contact form We will try for two minutes.2011-08-12 12:18:08 I #8420 MCUPLOAD Successfully disabled CA trust options.2011-08-12 12:18:08 E #8420 MCUPLOAD Failed to process the secure communication request.

This is a less intrusive fix for a forgotten admin password.. Bummer. Please type your message and try again. In this case, you add the system to the Rogue System Detection Exceptions.

If it concerns an endpoint, you can install a McAfee Agent on a Rogue System. 4. I've even added the 3 active DC's into Windows Authorization but it still doesn't work. Within the system tree you click the group - then go to group details - Synchronization type and click edit, from within there you set the synchronization settings. This discussion is archived 3 Replies Latest reply on Aug 12, 2011 7:28 AM by rackroyd ePO 4.5 Patch 4: Cannot fetch config info from database Attila Polinger Aug 12, 2011

If you are using McAfee Agent 4.5 or earlier, you cannot perform a direct upgrade and you will first need to upgrade to version 4.6 (or preferably version 4.8) before you ePO allows you to manage most McAfee products from a single console by defining policies, rolling out products and reporting on these products. This discussion is archived 8 Replies Latest reply on Jan 17, 2011 5:05 AM by babiyan Can't Log in to EPO 4.5 Console - errors - urgent! The server has multiple DNS servers configured within the NIC.