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Cannot Log Off Citrix Session

We've tried to disconnect, log the user off and reset the session as well as killing the session's processes too, directly from the same terminal server (from the task manager, Terminal share|improve this answer answered Mar 17 at 8:56 jacksh 20710 add a comment| up vote 0 down vote My fix: On a different network sever i connected to the problem server Privacy Policy Site Map Support Terms of Use jump to contentmy subredditsannouncementsArtAskRedditaskscienceawwblogbookscreepydataisbeautifulDIYDocumentariesEarthPornexplainlikeimfivefoodfunnyFuturologygadgetsgamingGetMotivatedgifshistoryIAmAInternetIsBeautifulJokesLifeProTipslistentothismildlyinterestingmoviesMusicnewsnosleepnottheonionOldSchoolCoolpersonalfinancephilosophyphotoshopbattlespicsscienceShowerthoughtsspacesportstelevisiontifutodayilearnedTwoXChromosomesUpliftingNewsvideosworldnewsWritingPromptsedit subscriptionsfront-all-random|AskReddit-funny-pics-gifs-todayilearned-gaming-videos-news-aww-worldnews-Showerthoughts-movies-mildlyinteresting-Jokes-IAmA-LifeProTips-Futurology-OldSchoolCool-tifu-television-science-TwoXChromosomes-dataisbeautiful-explainlikeimfive-food-photoshopbattles-sports-EarthPorn-Art-UpliftingNews-Documentaries-space-nottheonion-Music-WritingPrompts-nosleep-creepy-personalfinance-askscience-books-history-GetMotivated-gadgets-DIY-philosophy-listentothis-blog-InternetIsBeautiful-announcementsmore »CitrixcommentsWant to join? Log in or sign up in seconds.|Englishlimit my search to /r/Citrixuse the following search parameters to narrow I'd like otherwise to find a solution for this to not happen.

Not the Delivery controller or any management server. I have in fact solved many issues ( and probably avoided just as many) by using that guide provided by Citrix regarding Microsoft hotfixes etc.. We have a brand new environment and are starting to see the same thing. I tried to log them off with both Remote Desktop Manager and qwinsta/quser, with no success.

Benjamin or Mike- Were you able to reach a solution? Microsoft Customer Support Microsoft Community Forums Windows Server TechCenter   Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 D2PCXFRM001) and single-click the server name to highlight it.Click the Log Off button.Follow the prompts to force log off the sessionClose the Citrix Connection CenterLaunch the Hosted Application again For Citrix This will ensure your organization’s most important contacts are in the know.

Connect The Blackbaud team is online and ready to connect with you! It's a waiting game now. Our issue seems to be similiar to Don's. Then I turned to the forums with absolutely no luck.

I suppose I'll have to check Director every day to see if a stuck session is there. Here's how I resolved it: I've located the session ID with qwinsta. It is a code fix that is targeted at a specific end-user issue. http://discussions.citrix.com/topic/367296-session-hung-at-logoff-on-windows-server-2012-r2/ I cannot log on localy as local admin or domain admin.

I get the same 4 processes (as Benjamin/Original poster) showing in Disconnected state with a "(4)" as the user. In the end I had to "shoot" down the server with the DRAC to kill it. share|improve this answer edited Mar 21 '12 at 17:21 Brighid McDonnell 2541619 answered Mar 21 '12 at 11:41 Vikram Iyer 1 add a comment| up vote 0 down vote Not exactly In our case mostly iexplore.exe or excel.exe cannot be terminated, what means that the XenApp server sees an open application and do not terminate the above mentioned processes.

Still showing "yes" as in "member of the TS farm" after refresh. This issue may be caused by a variety of reasons, please check the following items: 1. Please re-enable javascript to access full functionality. It did not list the specific issue out in the hotfix but we raised support case and they recommended applying these fixes kb2550581 kb2581608 KB2633799 1350-258251-1800263 Back to top Bjoern Schlaefli

Thanks -guy 1411-367296-1914897 Back to top Report abuse Page 1 of 3 1 2 3 Back to XenApp 7.x Also tagged with one or more of these keywords: session hung, I think killing csrss.exe first would blue screen it. Keep me posted on your progress, Stephanie 1350-258251-1800261 Back to top Don Mason Members #58 Don Mason 40 posts Posted 26 February 2014 - 08:51 PM Stephanie, we are using AppSense When i kill winlogon.exe the session closes, but the user is still not able to login.

Please re-enable javascript to access full functionality. We kept being told it was a Microsoft problem after Citrix engineers analyzed our mem dump files, not once, but several times. I've killed the process with taskkill /f /PID yourPID. I can't force a logoff or disconnect of user.

If you do not have a valid support agreement, you can gain some insight about issues in your environment and related fixes by uploading files to our Citrix Auto Support Site. I am sticking this in my evernote. Perhaps the problem with this particular issue (or possibly just the threads) is the lack of a clear definition.

is because we aren't all talking about the same thing.

Join our community for more solutions or to ask questions. permalinkembedsaveparentgive gold[–]VelociraptorLlamaXenApp 0 points1 point2 points 1 year ago(7 children)"Citrix Desktop Service" or maybe "Broker Agent"? This is going to take a while to upgrade the environment. 1411-367296-1908364 Back to top Loren Saxby Members #11 Loren Saxby 4 posts Posted 06 January 2016 - 07:16 AM We The reason why there are so many suggested hotfixes, workarounds, changes etc...

I was able to find it the article for it again, but there's no download link for it. The video has my comments as text on the screen and you can pause anytime when needed. Did it work? But I alsodon't know how to fix it.

Disable windows desktop manager and windows theme 0 LVL 24 Overall: Level 24 Citrix 19 Remote Access 8 Virtualization 7 Message Active today Author Comment by:Sekar Chinnakannu2013-03-26 Comment Utility Permalink(# To disable a Session Host server from the farm, connect to the console of the server "mstsc /admin. I will be sending another follow-up and involve our account manager as necessary. Verify that your hardware and BIO… VMware Virtualization Advertise Here 778 members asked questions and received personalized solutions in the past 7 days.

Tags: citrix, hung session, session froze, session hang, stuck, xenapp, xendesktop 2 Comments Dwayne La Rose October 4, 2016 heheh you saved our bacon! Before they just changed the support site, I had seen one Limited Release HotFix for HRP03 that might be an answer to this neverending issue. are you on the Server the User had it's apps open on? This should free the locked session used by that account.

I'll leave this question open hoping someone might have more information about this one issue, and it's potential fixes windows-server-2008 terminal-server troubleshooting share|improve this question edited Jun 15 '10 at 19:46 He analyzed it and, paraphrasing: "I've been stepping through the latest system dump and ran into a roadblock. share|improve this answer answered May 28 '15 at 17:36 Kutrayn 111 add a comment| up vote 0 down vote Maybe there is a process still running, blocking the logoff process. Several functions may not work.

So When I connect with "gunderj" or "johann" account that are stuck/hanged on the server I'm getting the following error Tuesday, March 13, 2012 3:24 PM Reply | Quote 0 Sign How to show that something is not completely metrizable How to decide between PCA and logistic regression? change logon /ENABLE. See how to capture and upload data from this article:Citrix Scout 3.

That's exactly the behaviour I see. The only way to connect to the server is using compmgmt.msc but even here I cannot see any issues in the event logs. When the user logs of the session is stuck and it looks like the screenshot in the attachments. Those executables that you place in that reg key will be forced to close at logoff.